Shipping policy

Welcome to NEXOCA. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing

Orders are processed within 1–3 business days after successful payment confirmation.
Orders are not processed on Sundays or public holidays.
During high-demand periods, processing may take slightly longer.

2. Shipping Time

Estimated delivery times:

Within India: 3–7 business days
International Orders: 7–20 business days

Delivery times may vary depending on your location and courier availability.

3. Shipping Charges

Shipping charges are calculated during checkout.
Free shipping may be available on selected products and promotional offers.

4. Order Tracking

After your order is shipped, you will receive a tracking number via email or SMS to track your shipment.

5. Delayed or Lost Orders

NEXOCA is not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.
If your package is lost, please contact us and we will assist you as much as possible.

6. Incorrect Shipping Address

Customers are responsible for providing accurate shipping details.
NEXOCA is not responsible for orders delivered to incorrect addresses provided by customers.

7. Damaged Packages

If you receive a damaged product, please contact us within 48 hours of delivery with clear photos of the package and item.

8. Contact Information

For any shipping-related questions, please contact us through the contact page available on the NEXOCA website.